If you "Googled" your shop right now, what would you see?

92% of consumers now read online reviews vs. 88% in 2014 40% of consumers form an opinion by reading just one to three reviews vs.29% in 2014 Star rating is the number one factor used by consumers to judge a business 44% say a review must be written within one month to be relevant. 68% say positive reviews make them trust a local business more vs. 72% in 2014 43% of consumers search a business by reviews at least one time per month vs. 38% in 2014 There has been an increase in those that search for a local business every day, up from 7% to 14% 40% of consumers form an opinion by reading one to three reviews, vs.29% in 2014 73% of consumers form an opinion by reading up to six reviews, vs. 64% in 2014 88% of consumers form an opinion by reading up to ten reviews vs.84% in 2014. This means it's important to have a large body of reviews Only 14% of consumers would consider using a business with a one or two star rating 57% of consumers would use a business with a three star rating 94% of consumers would use a business with a four star rating 51% of consumers will select a local business if it has positive reviews 80% trust reviews as much as personal recommendations 48% will visit a company's website after reading positive reviews 88% of online shoppers incorporate reviews into their purchase decision Reviews from experts and celebrity endorsements are less trusted than online reviews 63% of customers are more likely to make a purchase from a site which has user reviews 86% of people will hesitate to purchase from a business that has negative online reviews

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How often do you search Google and other search engines for the name of your automotive repair shop or car dealership? No matter how often you actually do it, the fact is that your potential customers are doing it every day.

Not only are current and potential customers searching for the name of your auto business, they’re actually leaving comments and reviews that are published online. Some may be good, others… not so much. For example, if a customer had a great experience buying a car at your dealership from one of your salespeople, they may be inspired to leave a positive rating and review. If someone wasn’t happy with the service at your auto repair shop, they may want to express their frustration in a negative review. It might not seem like much, but these reviews directly affect the number of new and return customers that you will see. So whether you’re an auto dealer, own an auto repair shop or run a used car lot, you have to manage your online reputation.

With an invisible online reputation (no reviews) you are clearly telling your customers to take their business to the auto shop or dealership across the street who has positive reviews. If you have a negative online reputation, on the other hand, future customers are far less likely to visit your shop or give your business a chance.

The answer to this dilemma? In short: Car dealer and auto repair reputation management. This means being proactive in capturing and publishing legitimate positive customer reviews and defending your auto repair shop or dealership against negative reviews. You probably already know that you have to do this, but maybe you don’t have the time or know-how. Don’t worry! myOnlineReputationManager will take care of it for you.

myOnlineReputationManager is a powerful, easy-to-use, 3-in-1 solution that works around the clock to ensure your auto repair shop or dealership is covered from all angles. This powerful automotive online reputation management solution works continuously on your behalf, so you’ll gain more positive reviews while mitigating negative ones.

Take control of your online reputation and request your free online reputation assessment and see a demo of myOnlineReputationManager. This assessment includes all of your reviews so far as well as your online reputation score (A-F scoring). To request your free assessment, simply fill out the form below.

Request Your Free Assessment

Request your free Online Reputation Assessment and see every review you have received (many you may not be aware of). Plus, your Online Reputation Score.