If you "Googled" your hotel right now, what would you see?

92% of consumers now read online reviews vs. 88% in 2014 40% of consumers form an opinion by reading just one to three reviews vs.29% in 2014 Star rating is the number one factor used by consumers to judge a business 44% say a review must be written within one month to be relevant. 68% say positive reviews make them trust a local business more vs. 72% in 2014 43% of consumers search a business by reviews at least one time per month vs. 38% in 2014 There has been an increase in those that search for a local business every day, up from 7% to 14% 40% of consumers form an opinion by reading one to three reviews, vs.29% in 2014 73% of consumers form an opinion by reading up to six reviews, vs. 64% in 2014 88% of consumers form an opinion by reading up to ten reviews vs.84% in 2014. This means it's important to have a large body of reviews Only 14% of consumers would consider using a business with a one or two star rating 57% of consumers would use a business with a three star rating 94% of consumers would use a business with a four star rating 51% of consumers will select a local business if it has positive reviews 80% trust reviews as much as personal recommendations 48% will visit a company's website after reading positive reviews 88% of online shoppers incorporate reviews into their purchase decision Reviews from experts and celebrity endorsements are less trusted than online reviews 63% of customers are more likely to make a purchase from a site which has user reviews 86% of people will hesitate to purchase from a business that has negative online reviews

Scroll Down

As a hotel owner, manager or employee, you’re likely concerned with providing excellent customer service, making sure the hotel’s ambience is perfect and keeping things running smoothly. All of these tasks play into creating and maintaining the hotel’s larger reputation, but your job doesn’t end there. Online reputation management for hotels is a huge undertaking and one of the most critical. If your hotel has a negative online reputation, it’s almost guaranteed to lose clients to competition.

According to TripAdvisor, 93% of people find reviews important when deciding on a hotel. 53% of the people surveyed would not book a hotel without having a guest opinion about it. In addition, one study found that over half of travelers wouldn’t book – or would cancel – a hotel reservation due to a negative review.

Online reputation management for hotels is no longer optional. But how do you monitor what people are saying about your hotel 24/7, encourage and capture reviews from hotel guests and publish the positive feedback to some of the biggest online review platforms on the web? That’s where myOnlineReputationManager will come to your rescue!

myOnlineReputationManager is an easy-to-use, 3-in-1 online reputation management solution for hotels that works around the clock to ensure your hotel is covered from all angles. With this powerful online hotel reputation management tool working continuously on your behalf, you’ll gain more positive reviews while mitigating negative ones.

Take control of online reputation management for your hotel by requesting your free online reputation assessment and receiving a demo of myOnlineReputationManager. This assessment includes all of your hotel reviews so far as well as your online reputation score (A-F scoring). To request your free assessment for online hotel reputation management, simply fill out the form below.

Does your online reputation accurately represent your hotel?

Request Your Free Assessment

Request your free Online Reputation Assessment and see every review you have received (many you may not be aware of). Plus, your Online Reputation Score.