If you "Googled" your restaurant right now, what would you see?

92% of consumers now read online reviews vs. 88% in 2014 40% of consumers form an opinion by reading just one to three reviews vs.29% in 2014 Star rating is the number one factor used by consumers to judge a business 44% say a review must be written within one month to be relevant. 68% say positive reviews make them trust a local business more vs. 72% in 2014 43% of consumers search a business by reviews at least one time per month vs. 38% in 2014 There has been an increase in those that search for a local business every day, up from 7% to 14% 40% of consumers form an opinion by reading one to three reviews, vs.29% in 2014 73% of consumers form an opinion by reading up to six reviews, vs. 64% in 2014 88% of consumers form an opinion by reading up to ten reviews vs.84% in 2014. This means it's important to have a large body of reviews Only 14% of consumers would consider using a business with a one or two star rating 57% of consumers would use a business with a three star rating 94% of consumers would use a business with a four star rating 51% of consumers will select a local business if it has positive reviews 80% trust reviews as much as personal recommendations 48% will visit a company's website after reading positive reviews 88% of online shoppers incorporate reviews into their purchase decision Reviews from experts and celebrity endorsements are less trusted than online reviews 63% of customers are more likely to make a purchase from a site which has user reviews 86% of people will hesitate to purchase from a business that has negative online reviews

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If you own a restaurant or bar, you may think great service, a tasty menu and a variety of drink options will fill the seats for you, right? Not exactly. It only takes a couple of negative online reviews (or none at all!) to steer customers to the restaurant down the street. That’s why online reputation management for restaurants and bars is so important.

According to the Guardian, a half-star improvement in an average star rating makes it 50% more likely that a restaurant will fill seats for the evening. Plus, with 92% of consumers now reading online reviews and 40% of consumers forming an opinion by reading just one to three reviews, online reputation management for your restaurant or bar is more important now than ever.

For restaurants, bars or any establishment that serves food and drink, managing your online reputation is a full-time job. If a customer has a positive or negative experience at your restaurant, he or she can post about it at any time of day, even while they’re at the table! Plus, online review platforms like Yelp allow customers to post photos of their meal – meaning potential diners don’t have to step foot in your establishment to see what they could be eating or drinking. Online reputation management usually entails encouraging customers to write online reviews, keeping up with and responding to any reviews you receive and capturing and publishing positive feedback to online review websites. If you’re like most people in restaurant and bar management, online reputation management is something you’re not trained to do or you simply don’t have time to complete. Fortunately, myOnlineReputationManager can help.

myOnlineReputationManager is a powerful, easy-to-use, 3-in-1 solution that works around the clock to ensure your bar or restaurant is covered from all angles. With this powerful online reputation management solution working continuously on behalf of your restaurant or bar, you’ll gain more positive reviews while mitigating negative ones.

Take control of your online reputation for your bar or restaurant. Request your free online reputation assessment and see a demo of myOnlineReputationManager. This assessment includes all of the reviews your restaurant or bar as received so far as well as your online reputation score (A-F scoring). To request your free assessment, simply fill out the form below.

Does your online reputation accurately represent the quality of the food and service at your restaurant or bar?

Request Your Free Assessment

Request your free Online Reputation Assessment and see every review you have received (many you may not be aware of). Plus, your Online Reputation Score.