If you "Googled" your store right now, what would you see?

92% of consumers now read online reviews vs. 88% in 2014 40% of consumers form an opinion by reading just one to three reviews vs.29% in 2014 Star rating is the number one factor used by consumers to judge a business 44% say a review must be written within one month to be relevant. 68% say positive reviews make them trust a local business more vs. 72% in 2014 43% of consumers search a business by reviews at least one time per month vs. 38% in 2014 There has been an increase in those that search for a local business every day, up from 7% to 14% 40% of consumers form an opinion by reading one to three reviews, vs.29% in 2014 73% of consumers form an opinion by reading up to six reviews, vs. 64% in 2014 88% of consumers form an opinion by reading up to ten reviews vs.84% in 2014. This means it's important to have a large body of reviews Only 14% of consumers would consider using a business with a one or two star rating 57% of consumers would use a business with a three star rating 94% of consumers would use a business with a four star rating 51% of consumers will select a local business if it has positive reviews 80% trust reviews as much as personal recommendations 48% will visit a company's website after reading positive reviews 88% of online shoppers incorporate reviews into their purchase decision Reviews from experts and celebrity endorsements are less trusted than online reviews 63% of customers are more likely to make a purchase from a site which has user reviews 86% of people will hesitate to purchase from a business that has negative online reviews

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As a small-business owner or operator, you’re spending all your time and energy to service your clients and grow your business. There is nothing more demanding than running a small business, and you’re likely strapped for time to do anything, let alone put your already-precious time into online reputation management.

But the truth is, practicing online reputation management could make or break your small business. Today, 92% of consumers read online reviews and 40% of consumers form an opinion by reading just one to three reviews. That means if a customer leaves your business with unmet expectations and writes a single negative review about his or her experience, that review alone could cause a potential customer to go with the competition instead. And as a small-business owner, you know that every little bit counts. So when it comes to building your reputation as a small business in your community and beyond, you cannot afford to ignore your online reputation.

As your business grows, what people are saying about it online will dictate your future. Positive online reviews will give your small business credibility. Why? Your online reputation is the perception potential customers have of your business before ever stepping foot in your store (or visiting your website). Perception is reality! So it’s important to hit the ground running with online reputation management.

Here’s the bad news: Online reputation management for small businesses can be very time-consuming. You’ll need to create an online reputation that truly reflects the quality of your business and service. This means encouraging feedback from your customers and getting happy clients to write online reviews. Not to mention responding to those online reviews to show customers you’re serious about providing excellent service. It can be a lot of work. The good news? myOnlineReputationManager makes online reputation management for small businesses a breeze.

myOnlineReputationManager is a powerful, easy-to-use, 3-in-1 solution that works around the clock to ensure your small business is covered from all angles. This simple tool makes it easy to capture and publish more positive reviews while filtering out the negative ones.

With this powerful online reputation management solution working continuously on behalf of your small business, you’ll have more time to provide quality customer service and keep things running smoothly.

Take control of your online reputation and request your free online reputation assessment and see a demo of myOnlineReputationManager. This assessment includes all of the reviews your small business has received so far as well as your online reputation score (A-F scoring). To request your free assessment, simply fill out the form below.

Does your online reputation accurately represent the quality of your small business?

Request Your Free Assessment

Request your free Online Reputation Assessment and see every review you have received (many you may not be aware of). Plus, your Online Reputation Score.